Everything you need to go from pilot kickoff to a service board your whole team reads on the floor — usually about 30 minutes of setup, most of it done with you.
Coursed is a live, per-table view of your dining room. It reads your POS order data and scores every table in real time against a six-step service ladder built from your own hospitality standard — first round, apps, second round, entrées, third round, dessert.
The point isn't to push checks. It's to make your standard visible while there's still time to act: you can see the table that's slipping and fix it at the table, not at closeout. Good hospitality is good business — the check follows.
Have these ready and setup goes quickly:
Coursed starts with a 30-day pilot, not a checkout — you run the full product on your own service data before you ever pay. Apply at getcoursed.com and the Coursed team reaches out to get you set up. No card required to begin.
Once you’re set up, your restaurant gets its own board address — yourname.getcoursed.com. At the end of the 30 days you decide whether to subscribe; see Pricing, billing & help for what it costs.
This is the step the Coursed team does with you, on your onboarding call. We connect Coursed to your POS and authorize it to read your order data — nothing else. Coursed only ever reads orders; it can't change tickets, prices, or anything in your POS.
Once connected, your board starts building automatically. Data flows in on a live cycle throughout service, so you don't touch anything to keep it current.
Open yourname.getcoursed.com on the screen you picked, and log in with the board password we set up together. That's it — the board is live.
For a tablet mounted on the wall or the pass, lock it to the board so it runs edge-to-edge, never sleeps, and can't be swiped away from during service. Works on any recent iPad or Android tablet.
First, sign the tablet in once. The cleanest way is a floor kiosk link: from a manager login, open Scoring → Floor access → Generate kiosk link, then open that link on the tablet. It signs the screen in as a view-only floor board — no password to leave on the wall, and it can't reach your settings. (A normal board login works too; it's just remembered on that screen.) Set the density to Mini or Compact for a wall.
Your board comes with sensible defaults, but the whole value is that it reflects your standard. On the settings page you can tune the six rungs of the ladder — how many drinks, when apps should land, entrée timing, dessert — per shift, since brunch and a Friday dinner aren't the same.
Every Coursed subscription includes a fully customizable ladder and drink weighting — the built-in defaults are just a starting point.
Coursed needs to know which items are drinks, apps, entrées, and desserts so it scores each rung correctly. Most items sort themselves automatically — you just review and fix the handful that don't.
Pace watches for tables falling behind — past a course deadline (plus a buffer you set) or sitting longer than your max table time — and flags them red on the board so a manager can step in before the guest notices. It’s built into Coursed, not a separate add-on — it’s on and ready to tune to your service.
If a flag isn't warranted — a table that's lingering happily over coffee — a manager can clear the trouble flag right from the table, and reinstate it later if things change.
Here's what your team sees during service. It's meant to be glanceable — no training required beyond this.
Each table earns up to six stars as it moves up the service ladder. A table lit gold has hit every rung — your standard, met.
A full-ladder table gets the gold treatment — worth calling out to the team.
A red flag means a table is behind on a course or over its time. Tap it for the fire timeline showing where it slipped. Clear it if it's a false alarm.
A gold ⚠ means more entrées than the guest count suggests — usually the cover count was under-entered, which makes the score too easy. Fix the count, or clear the flag if it's correct.
Tap any table to open its fire timeline — a play-by-play of what was ordered and when. A leaderboard ranks servers by how well their tables track to standard.
The live board is for right now; reports are for patterns. Pull a date range to see how consistently your room hit each rung, which shifts run strong, and how servers trend over time.
Reporting and historical lookback of any past date and shift are included in every Coursed subscription.
If you run several venues, they roll up under a single billing group — one account, one login, each location billed as its own line item. You get a group address, yourgroup.getcoursed.com, with one password for the whole group.
| Plan | Price | What you get |
|---|---|---|
| Coursed Pro most restaurants |
$199–249 / location / mo |
The whole product, one price: the live service board, Pace service-gap alerts, shift history, the fire timeline, the server leaderboard and coaching tools, a fully customizable service standard with drink weighting, and performance reporting. White-glove POS setup included. Your exact rate is confirmed at onboarding based on your location count and volume. |
| Multi-location groups |
Custom | Everything in Coursed Pro across every location, plus group rollup and cross-location reporting, custom board colors and branding, volume pricing, a named point of contact, and a coordinated rollout. |
Managing billing. Visit yourname.getcoursed.com/account for your plan, billing status, and a button to update your card or manage your subscription. If a payment fails you'll be prompted there; the board keeps working while you sort it out.
Need a hand? Email support@getcoursed.com any time — setup questions, tuning your standard, adding a location, all of it.