These Terms of Service (“Terms”) govern your access to and use of Coursed (the “Service”), operated by Coursed (“we”, “us”, “our”). By creating an account, connecting a point-of-sale system, or using the Service, you agree to these Terms. If you are using the Service on behalf of a business, you represent that you are authorized to bind that business.
Coursed reads order and sales data from your connected point-of-sale provider (such as Toast) and turns it into a service-performance scoreboard for your restaurant, including per-table scoring, timing flags, and staff leaderboards. Features vary by subscription plan. We may add, change, or remove features over time.
Access to a location’s board is protected by a password you set. You are responsible for keeping credentials confidential and for all activity that occurs under your account. Notify us promptly at support@getcoursed.com if you believe access has been compromised. You must provide accurate account and billing information and keep it current.
Paid plans and optional add-ons (including the Pace add-on) are billed in advance on a recurring monthly or annual basis through our payment processor, Stripe. Free trials, where offered, convert to a paid subscription unless cancelled before the trial ends. Subscriptions renew automatically for the same term until cancelled. Fees are exclusive of taxes, which you are responsible for where applicable. We may change pricing on renewal with reasonable notice.
You may cancel at any time; cancellation takes effect at the end of the current billing period, and the board goes offline at that point. Except where required by law, fees already paid are non-refundable and we do not provide prorated refunds for partial periods.
You agree not to misuse the Service, including: attempting to gain unauthorized access to other locations or accounts; probing, scanning, or testing the vulnerability of the Service; reverse engineering or copying the software except as permitted by law; reselling or providing the Service to third parties without our consent; or using the Service to violate any law or the rights of others, including your staff.
As between you and us, you own the restaurant and operational data you connect or that we ingest on your behalf (“Customer Data”). You grant us a limited license to host, process, and display Customer Data solely to provide and improve the Service. You are responsible for having the necessary rights and notices to share staff and operational data with us, and for your use of the performance information the Service produces. Our handling of personal data is described in our Privacy Policy.
The Service integrates with third parties such as your point-of-sale provider (Toast), Stripe for payments, and Cloudflare for hosting and delivery. Your use of those services is governed by their own terms, and we are not responsible for their availability or acts.
We work to keep the Service available and accurate but provide it on an “as is” and “as available” basis. Scores and flags are derived from third-party POS data and are intended as operational guidance, not a definitive record. We do not guarantee uninterrupted or error-free operation and may perform maintenance or updates that temporarily affect availability.
The Service, including its software, design, and content (excluding Customer Data), is owned by us and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. All rights not expressly granted are reserved.
To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, our total liability arising out of or relating to the Service will not exceed the amounts you paid us for the Service in the twelve months before the claim, and we will not be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or revenue.
You agree to indemnify and hold us harmless from claims, damages, and expenses arising out of your Customer Data, your use of the Service, or your violation of these Terms or applicable law, including claims by your staff or customers relating to data you provide.
You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, fail to pay, or use the Service in a way that risks harm to us or others. On termination, your right to use the Service ends; we may delete Customer Data after a reasonable period unless retention is required by law.
We may update these Terms from time to time. If we make material changes, we will update the “last updated” date and, where appropriate, provide notice. Continued use of the Service after changes take effect constitutes acceptance.
These Terms are governed by the laws of the State of North Carolina, USA, without regard to conflict-of-laws rules, and you agree to the exclusive jurisdiction of the state and federal courts located there, except where applicable law provides otherwise.
Questions about these Terms: support@getcoursed.com.